CAB-X Taxi Dispatch Platform | SaaS Development

CAB-X is a multi-tenant taxi dispatch platform built from the ground up to serve private hire and taxi companies across the UK. We designed, developed, and launched the full system…

CAB-X is a multi-tenant taxi dispatch platform built from the ground up to serve private hire and taxi companies across the UK. We designed, developed, and launched the full system including the dispatch panel, driver apps, customer booking tools, and the marketing website.

Goals

  • Build a scalable SaaS dispatch system for UK taxi companies
  • Deliver real-time driver tracking and automated job assignment
  • Launch mobile apps for drivers on iOS and Android
  • Create a marketing website that converts visitors into demo requests

What we delivered

  • Full-stack SaaS platform with multi-tenant architecture
  • Web-based dispatch panel for operators
  • Driver apps for iOS and Android
  • Real-time tracking, job queuing, and automated dispatch
  • WordPress marketing site with SEO and analytics

Our Role

  • Full-stack development
  • System architecture
  • Mobile app development
  • API design
  • Database design
  • Website design
  • Website development
  • On page SEO
  • Analytics setup
  • DevOps and hosting

Dispatch Platform

  • Multi-tenant architecture with full data isolation for 50+ taxi companies
  • Real-time dispatch panel with live driver positions on the map
  • Automated job assignment based on driver proximity and availability
  • Zone-based pricing with configurable tariffs per company
  • Reliable background job processing for high-volume dispatch
  • Real-time communication between dispatchers and drivers
  • Integrated SMS and email notifications

Driver Mobile Apps

  • Native apps published on Apple App Store and Google Play
  • Real-time job notifications with accept and reject flow
  • Background location tracking with battery-optimised accuracy
  • Turn-by-turn navigation to pickup and drop-off points
  • Job history, earnings tracking, and shift management

Backend and Infrastructure

  • Custom backend built for performance and scalability
  • Per-tenant database isolation for security and compliance
  • Caching layer to reduce API costs and improve response times
  • Telephony integration for inbound call handling
  • Payment processing and invoicing

Website Design and Development

  • WordPress marketing site at cabx.me
  • Conversion focused layout with demo request forms
  • Feature pages covering dispatch, driver apps, and pricing
  • Responsive design across all devices
  • On page SEO targeting taxi dispatch software and related terms
  • GA4 and Search Console with event tracking

Key Wins

  • Scaled to serve 50+ taxi companies on a single platform
  • Driver apps approved and live on both app stores
  • Real-time dispatch handling thousands of jobs daily
  • Multi-tenant isolation keeps each company’s data fully separate

Want results like this

Book a call or request a quote.